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  • Writer's pictureMorgan Bonin

Changing property managers: how Story's guides you through the change process.

When it comes to managing your real estate, choosing the right property manager is crucial. However, there may be times when you need to change managers for various reasons. To ensure a smooth transition and minimize potential disruptions, it is important to follow a well-defined process. In this article, we'll outline the key steps for a property manager change, emphasizing the importance of a quick and effective transition. If you are thinking of changing your property management agency, our agency offers specialized services to facilitate this transition by taking care of the entire process.

Evaluate your current relationship with your property manager: why do I need to change?

Before making a change, it is essential to assess your current relationship with your property manager. Identify aspects that do not meet your expectations, such as poor communication, insufficient maintenance or a lack of transparency in financial matters. Understanding the gaps will help you clearly define your expectations of your new property manager.

Research and interview potential property management agencies

Do thorough research to identify potential property management agencies that match your needs and goals. Ask for recommendations from trusted sources, check online reviews, and rate their experience managing properties similar to yours. Schedule interviews with shortlisted agencies to discuss their services, pricing, communication processes, tenant selection methods, and maintenance protocols. This step is crucial to finding a reliable and competent property manager.

Inform your current property manager

Once you have made the decision to change property managers, it is important to formally notify your current property management agency in writing. Review your existing contract to understand the required notice period and provide the necessary notice accordingly. Maintain a professional and respectful tone in your communication, emphasizing the reasons for your decision and your expectations during the transition. Do not forget to inform the name of your future manager and inform the current manager that the new manager will contact him.

Facilitate a smooth transition

To ensure a smooth handover, gather a complete file containing all necessary documents, such as leases, tenant records, financial statements, maintenance history, and vendor contacts. Share this folder with your new property management agency to provide them with essential information and minimize disruption to tenant relations and property operations. In this process, our Story's team can assist you and connect with your current manager for a smooth transition.

Communication with tenants

Transparent and open communication with tenants is essential during the property management transition. Introduce your new property management agency to your tenants through a formal letter or meeting, explaining the reasons for the change and assuring them of uninterrupted services. Encourage tenants to direct their inquiries or concerns to the new property manager and facilitate a smooth transition for all parties involved. Our Story's management team will get in touch with the tenants in order to introduce themselves and communicate the right and new information, in particular for transfers, maintenance, etc.

Monitoring the transition process

Stay actively involved during the transition process to ensure tasks are completed quickly and to resolve any potential issues that may arise. Communicate regularly with your new property manager to keep you informed of progress and promptly address any concerns. By maintaining an open line of communication, you can ensure a smooth transition and establish a positive working relationship with your new property manager.


Changing property managers can be a big decision, and a smooth transition is key to ensuring the continued success of your property investments. By following the key steps outlined in this article, you can facilitate an effective transition to a new property management agency. If you are looking for a hassle-free transition, our agency Story’s Budapest is expert in managing this process, offering professional expertise and personalized service to ensure your peace of mind throughout this important change.

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